Counter Sales Representative



Job Description 


Counter Sales Representative - Detailed Tractor Knowledge Essential


Quality Tractor Parts wish to hire an experienced Counter Sales Representative.


Key Responsibilities:


  • Greet customers and handle customer requests promptly and courteously.
  • Maintain merchandise displays in the counter sales area and maintain a clean, neat work area.
  • Understand and use the computer system to access information, enter orders, credits, back orders etc., to accurately and efficiently move through the sales transaction.
  • Participate in product and procedural training
  • Balance and be accountable for the daily takings.
  • Participate in cross training in other department functions to allow for the opportunity to upskill and provide coverage to other areas.
  • Perform all duties in a consistently safe manner and adhere to all company safety policies.
  • Perform other duties as assigned.


Experience and Competencies


  • Detailed knowledge of tractor parts.
  • Previous experience in a retail or customer service environment.
  • Merchandising experience is desirable.
  • Attention to detail, positive attitude, team player with excellent communication skills via email, phone conversation and broadcast communications.
  • Knowledge and experience of using CRM systems, Excel, Word and Outlook
  • Excellent multi-tasking skills


The Person


  • Excellent People Skills.
  • Flexibility and Approachability.
  • Strong customer service and communication skills
  • Strong organisational and time management skills
  • Collaborative



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